The Challenge
Our client needed to modernize from manual processes to intelligent automation.
- Operations relied on manual fax-and-phone processes
- No internal development team to drive modernization
- Needed automation and end-to-end workflows without adding headcount
- Required a strategic partner to architect and execute a digital roadmap
The Solution
GRIFFIN delivered comprehensive digital transformation with strategic partnership and technical expertise.
- Built a multi-year transformation roadmap with clear priorities
- Delivered full-stack development, Salesforce admin, testing, automation, and integrations
- Led process mapping, requirements, and solution design while advising on better technology approaches
- Developed websites, customer platforms, backend automations, and enterprise integrations
The Impact
Real results delivered through strategic partnership and technical excellence over nearly a decade.
- Delivered digital solutions faster and more efficiently
- Reduced hiring needs through automated, scalable workflows
- Improved internal satisfaction and end-customer experience
- Built a trusted relationship enabling quick problem-solving and rapid response to emerging needs
" GRIFFIN has been a trusted partner for almost nine years. They don't just take orders—they help us architect better solutions, automate smarter, and deliver faster. If there's a problem, I know I can pick up the phone and they're there. They've become part of our team. "
Explore More Success Stories
GRIFFIN's customer stories span industries, geographies, and business models—but they all have one thing in common:
They offer universal lessons in achievement, innovation, and the power of purpose-built technology.
How GRIFFIN Global Tech helped an AI company accelerate production, expand 24/7 operations, and reduce engineering costs by up to 70% through a Kenya-based hybrid-shore staffing model.
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Custom software solution that changed the way an entire industry works, optimizing company performance without compromising craftsmanship or operational efficiency.
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